Frequently asked questions

Hey all! We have decided to make a list of our most frequently asked questions to keep our clients informed and not worried about the unknown. Also, if you don’t see your wedding or engagement questions answered here you may call us @ (626) 616-5537 or visit our CONTACT US page. Click on the question from our glossary of questions to take you to the answer below.

Glossary of Questions:

Do you do engagement sessions?

How many images should I expect from my engagement session and/or wedding?

How long does it take to shoot my wedding

Will you charge me by the hour or am I charged for the event no matter how long it may be?

How long do I have to wait before I get my pictures?

What kind of editing and touch up will you do?

How many images should I expect from my Wedding?

How large will I be able to blow my images up to?

What will be the rights that I will have with the digital images?

How will you deliver the images? Book? DVD?

Do you back up your images so I don’t have them get lost?

Do you carry Liability Insurance?

How and when do you need to meet with us?

What will you need from me to reserve the date?

How do you charge if we go past the contracted time?

If the wedding gets cancelled, do I get my deposit back?

What if our date is changed?

Do you charge mileage or any other travel related fees?

Are there discounts if you do both our engagement session and wedding?

Can I pay in cash and get a discount?

We’re Engaged!

Q: Do you do engagement sessions?
A: Yes! Of course we do, and we encourage them in order to start building relationships with our clients and friends.

Q: How many images should I expect from my engagement session and/or wedding?
A: Typically, we average about 80-100 images an hour.

The Big Day

Q: How long does it take to shoot my wedding
A: No set time actually. We shoot by default for 8 hours on your wedding day however, some weddings require 9 or 10 hours depending on the scheduling of your big day.

Q: Will you charge me by the hour or am I charged for the event no matter how long it may be?
A: Our wedding packages includes up to 8 hours, each additional hour is 175.00 per hour thereafter.

Q: How long do I have to wait before I get my pictures?
A: Typically it takes about 4-6 weeks depending on the volume and time of wedding season.

Q: What kind of editing and touch up will you do?
A: We tonal and color correct each photo you will receive. Fine retouching such as major facial blemish removal or object removal may be additional depending on the client preferences.

Q: How many images should I expect from my Wedding?
A: We are typically delivering about 100 images per hour.

It’s Picture time!

Q: How large will I be able to blow my images up to?
A: This is a complex question due technicalities of printing etc. But we have seen more than acceptable results at 38 x57 inches.

Q: What will be the rights that I will have with the digital images?
A: You will have personal printing and reproduction rights to all of your engagement and wedding photos.

Q: How will you deliver the images? Book? DVD?
A: We can either deliver your photos in a DVD or downloadable format (clients choice or both)

Q: Do you back up your images so I don’t have them get lost?
A: Yes! We do in more than one location and we keep our archives for 7 years.

Down to Business

Q: Do you carry Liability Insurance?
A: Yes! We are insured through the Professional Photographers of America.

Q: How and when do you need to meet with us?
A: We can meet in person for a free consultation or for our out-of-state clients we can do a Skype consultation. See the Skype button above next to our Facebook and Pinterest buttons.

Q: What will you need from me to reserve the date?
A: We handle all wedding inquiries on a first come first served bases. We would require a signed contract and retainer for wedding date reservations.

Q: How do you charge if we go past the contracted time?
A: We would never exceed the amount of contracted shooting time without the clients permission. If it is the clients desire, we will proceed at 175.00 per hour after the contracted amount.

Q: If the wedding gets cancelled, do I get my deposit back?
A: Unfortunately No. There is a limited amount of weekends during the year. With that in mind, we need to collect a non refundable deposit

Q: What if our date is changed?
A: If your wedding date is changed, you may transfer it to another date providing we are not already booked for other weddings.

Q: Do you charge mileage or any other travel related fees?
A: We accommodate our clients as best as we can within reason. If your wedding is not within a 60 mile radius additional fees may apply.

Q: Are there discounts if you do both our engagement session and wedding?
A: Yes. Engagement photo sessions are discounted if they are within any of our wedding packages.

Q: Can I pay in cash and get a discount?
A: No. Unfortunately the method of payment does not change the value of our services.